Help Centre

What kind of help do you need?
illustration of a telephone

Need Urgent Help or Support?

If you are distressed or experiencing despair, try to speak to somebody now.

  • Is there a family member or a friend you could call?
  • Is there a neighbour or colleague who can help?
  • Call Bupa EAP/Healthy Minds helpline.

If you or anyone else is in immediate danger or harm, then please call the Police or Ambulance Service on 999.

Do you need medical or mental health help now?

If so, then it is crucial that you contact the right person ? most likely your GP. They will help you to get specialist help. If your GP surgery is closed, their answerphone will direct you to the right place.

Call NHS 111 if you need medical help or advice that is not life-threatening.

Get 24 hour support

If no-one is available when you need help, or you'd like to speak to an impartial person in confidence, you can contact the Samaritans on 116123 for round-the-clock support. You can also contact them by email or letter Freepost RSRB-KKBY-CYJK, PO Box 9090, STIRLING, FK8 2SA.

Bupa EAP/Heathy Minds Helpline

Call your Bupa EAP/Heathy Minds helpline 0800 269 616*

*Calls may be recorded and to maintain the quality of our service we may monitor some calls, always respecting the confidentiality of the call. Calls to 0800 numbers are now free for mobile users.